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Analytics
4:03 pm
Fri August 23, 2013

Drive Impact in Google Analytics by Using Goals

Our dashboards and monthly reports feature traffic source pretty prominently. You are probably well aware of how much of your traffic is from Direct, Search, and Referrals - if you're not, learn more about Traffic Sources in this Google Analytics Training Video. Google Analytics reporting devotes an entire section to Traffic Source, but if it isn't meaning much to you perhaps there is something missing from your reports.

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Responsive Design
1:12 pm
Tue August 20, 2013

New NPR.org Homepage (& Auto-Localization)

This week we launched the new, responsively redesigned homepage for NPR.org.  Our goal: increase audience engagement (pages per session, unique users), create a cohesive experience across platforms, improve local / national connection, and improve listening engagement.  

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Core Publisher
1:56 pm
Thu August 8, 2013

Release Update: Fixes for Audio uploads, Analytics Dashboard, Composer 2 integration and More

Over the last few sprints we have made the following updates and fixes:

  • fixed Top Referrers in Analytics Dashboard
  • moved the Core Pub codebase to Git
  • updated "170 Million" block branding
  • added program list from Composer 2
  • moved everyone to the new audio upload process
  • fixed top banner alignment

See additional details below. 

Fixed Top Referrers

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Help Center
1:38 pm
Thu August 8, 2013

Announcing the New DS Help Center for Self-Service Support Resources

NPR Digital Services is pleased to announce that we have developed a new support Help Center to provide additional self-service resources for stations to get answers to frequently asked questions, step-by-step how to instructions, training videos, and printable manuals for most of our products and services.

Our goal is to provide a variety of channels for stations to resolve any issues you have as quickly as possible, and reduce the need for submitting tickets for common questions and support needs.

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Support Changes
1:30 pm
Thu August 8, 2013

DS Support Changes to Improve Product Expertise and Responsiveness

Starting the week of August 5, 2013, the DS Support team is changing how we are working with the station community. Previously, each of our three support managers were regionally focused with a Station Relations Manager, handling all the setups and product & services support for a specific region.

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Storytelling
10:31 am
Thu August 8, 2013

9 Types of Local Stories that Cause Engagement

Credit Russ Gossett

When you come across a story about your town, city or state, what makes you want to share it?

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Migrating Composer 2
5:36 pm
Fri August 2, 2013

Migrating to Composer 2!

Calling all Composer Pro Users! We are excited to improve your schedule and playlist experience by upgrading your station to Composer 2 now. 

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Analytics
11:34 am
Fri August 2, 2013

Station Analytics Update: Leading the Way in Digital Measurement

Station Analytics main dashboard

The Era of Digital Transformation is upon us. Listening is moving online, and more and more of our audience connects with us through computers, tablets, and phones instead of radio. One of the great things about digital is that we have so much more data at our fingertips than ever before. We can measure every listening moment, every story read, every link clicked, every point of interaction.

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Social Media News Training
3:15 pm
Thu August 1, 2013

Congratulations #NPRKnight Summer Contest Winners

You deserve a high five after that competitive #NPRKnight contest.
Credit JohnWiechecki/Flickr Creative Commons

It was a tough contest, but someone had to reign supreme. Congratulations to the #NPRKnight Twitter contest winners, honorable mentions and to everyone for making it through 11 weeks of training!

(Read more about the contest:  "How the #NPRKnight Contest Works.")

Without further ado, our winners:

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DS News
4:11 pm
Wed July 31, 2013

OSCon 2013 and Open Source Licensing

OSCon is the annual convention for all things open source.

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