Stephanie Miller

Director of Station Relations and Communications

Stephanie is the Director of Station Relations and Communications for NPR Digital Services. As Station Relations Director, Stephanie leads a diverse team to provide strategic relationship management, product implementation, customer support, and communications with stations.

Stephanie was the Account Director for Triad Retail Media with the CVS Online Media Program. As Account Director, Stephanie was the business lead managing the development of the program and relationship with CVS.

Prior to Triad Retail Media, Stephanie was the Director of Digital Media for Boston’s CBS Local Media digital property cbsboston.com. As Director of Digital Media, Stephanie was responsible for implementing the CBS Local digital strategy; developing multi-media promotional and brand strategies for cbsboston.com; and integrating those strategies with the broadcast properties WBZ-TV, WSBK-TV (TV38), WBZ NewsRadio 1030, and 98.5 The Sports Hub. Stephanie oversaw the creation and implementation of programs to transform the company with education, social media, integrated media experiences, and operational procedures.



Stephanie joined Boston’s CBS Television Stations in 1999 and had been integral to the stations’ digital development. She was promoted to Director of Digital Media in 2006 and was also part of the WBZTV.com digital team who took top honors in 2007, 2008 and 2009 with a regional Associated Press Award and who won the 2006 regional Edward R. Murrow Award for Best Website/Large Market. In September 2011 she was promoted to Director of Digital Media for Boston's CBS Local Media. With more than fifteen years of professional experience within technology and new media, Stephanie was a Novell-certified Internet business strategist. 



Stephanie graduated from Boston College in 1996 with a BA in History. She resides in a neighborhood of Boston with her husband and two children.

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Analytics
1:53 pm
Tue February 26, 2013

Sign up for Webcast Metrics

With mobile and desktop streaming on the rise, it’s essential to know how many people are listening to support your revenue and audience goals.

 To initiate set up your stream measurement, please send an email to your streaming vendor to authorize NPR DS and Triton Media access to your log files.  Plus, request the access details to expedite the setup. Below is a list of what you will need your CDN to provide for us to complete the set up:

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Streaming Service
12:15 pm
Tue February 19, 2013

New Pricing for Audio Streaming Services

NPR Digital Services is pleased to announce a change to our Audio Streaming service.

A streamlined, simplified and more cost-effective audio streaming pricing policy will go into effect April 1, 2013. The new model is based on data usage per stream. This approach will result in a cost effective way for stations to deliver streamed content to a growing digital audience without having to worry about audience spikes.

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SoundExchange
11:25 pm
Sun December 9, 2012

SoundExchange Streaming File Format Standard Announced

The Q4 reporting period is approaching, please submit your reports now or before January 5, 2013. Get complete SX reporting details.

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Q&A Cafe
6:02 pm
Mon December 3, 2012

Introducing the Q&A Cafe Online FAQ and Collaboration Forum

We are pleased to announce the NPR Digital Services Q&A Cafe that will foster collaboration between stations to get the most out of Core Publisher and the NPR Story API by tapping into a community of users. In addition to asking for help from the DS Support Team, the Q&A Cafe will allow users and subject matter experts assisting each other with getting the most out of Core Publisher and the API. Our long-term goal is to facilitate collaboration with and between stations to share best practices, advice, and helpful tips on using a greater range of select DS products and technology platforms.

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Election Coverage
2:00 pm
Wed October 31, 2012

Election 2012 Resources: Live Blogging and Battleground Experiment

Election night is less than a week away!  Here’s a quick rundown of resources from NPR Digital Services to help you prepare for the big night online.  

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DS News
11:22 am
Wed October 10, 2012

Introducing Prudence Sinclair, Talent Acquisition Expertise and Services

NPR Digital Services would like to introduce Prudence Sinclair as an independent HR/Talent Acquisition expert offering her services to stations. If you are planning to bring in new talent or looking to replace key positions, we suggest speaking with Prudence Sinclair to discuss your hiring needs.

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3:05 pm
Tue September 18, 2012

Kinsey Wilson Speaks at PRPD About The Future of Content Within Public Media

Lead in text: 
Listen to Kinsey Wilson share insights into the shift taking place across the audio landscape. Beginning around 4 minutes into the clip he gives a concise 5 minute presentation about how media disruption is impacting public radio and the responses NPR is making as a result. Follow the link and click on "The New Guys: Chief Content Officers".
2:51 pm
Tue September 18, 2012

Attracting Eyeballs Requires More Than a Strategy; it Requires Commitment

Lead in text: 
Jennifer Strachan from KPLU shares her stations' experience with making the often painful and necessary changes to see success emerge with digital innovation. A couple of key things I took from this article: 1. Follow data and best practices; not your gut. 2. Your station's digital experience may not look exactly like your on air experience; that's okay. 3. Fancy tools won't help you succeed; your station's commitment to execute will. 4. Be open and quick to change course when you know something isn't working.
At KPLU, Seattle's dual-format news/jazz station, an early gamble to take a decidedly different approach to online news has paid off with quick growth and unexpected insight. The process began in earnest in 2009 after we learned what can only be described as a "hard lesson": Think twice before undertaking a ground-up overhaul of your digital platforms without substantially more resources than you expect to need.
Mobile Web
4:57 pm
Thu August 30, 2012

Core Publisher Mobile Websites Are Now Available

We are excited to share with you that we are rolling out mobile websites for all Core Publisher sites. Over the next few weeks we will be reaching out to you individually as your mobile site is ready.

The significant growth in traffic to all Core Publisher sites from mobile devices over the last year has influenced us to develop a mobile web theme within the Core Publisher platform. Previously, we shared our findings and the work we started as a response to this trend. (Read why mobile web matters)

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Election Coverage
2:58 pm
Tue August 7, 2012

Four Ways to Jump Start Your Election Coverage

Summer is great for vacations and relaxation, but in an election year, news stations are ramping coverage of campaigns, the conventions, and eventually, election night in November.

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