Stephanie Miller

Director of Station Relations & Communications

Stephanie is the Director of Station Relations and Communications for NPR Digital Services. As Station Relations Director, Stephanie leads a diverse team to provide strategic relationship management, product implementation, customer support, and communications with stations.

Stephanie was the Account Director for Triad Retail Media with the CVS Online Media Program. As Account Director, Stephanie was the business lead managing the development of the program and relationship with CVS.

Prior to Triad Retail Media, Stephanie was the Director of Digital Media for Boston’s CBS Local Media digital property As Director of Digital Media, Stephanie was responsible for implementing the CBS Local digital strategy; developing multi-media promotional and brand strategies for; and integrating those strategies with the broadcast properties WBZ-TV, WSBK-TV (TV38), WBZ NewsRadio 1030, and 98.5 The Sports Hub. Stephanie oversaw the creation and implementation of programs to transform the company with education, social media, integrated media experiences, and operational procedures.

Stephanie joined Boston’s CBS Television Stations in 1999 and had been integral to the stations’ digital development. She was promoted to Director of Digital Media in 2006 and was also part of the digital team who took top honors in 2007, 2008 and 2009 with a regional Associated Press Award and who won the 2006 regional Edward R. Murrow Award for Best Website/Large Market. In September 2011 she was promoted to Director of Digital Media for Boston's CBS Local Media. With more than fifteen years of professional experience within technology and new media, Stephanie was a Novell-certified Internet business strategist. 

Stephanie graduated from Boston College in 1996 with a BA in History. She resides in a neighborhood of Boston with her husband and two children.


7:48 pm
Thu March 12, 2015

The infinite dial 2015 - Edison Research

The Infinite Dial 2015, the latest in a long-running series of studies on consumer adoption of digital media, was released today. The study, released today, is the 23rd in a series dating back to 1998 that use the “gold standard” of survey research – a random probability telephone sample representative of all Americans ages 12 and older.
The Infinite Dial 2015, the latest in a long-running series of studies on consumer adoption of digital media, was released today (see below for download information). This new national survey from Edison Research and Triton Digital found that 53 percent of Americans age 12 and older listen to online radio monthly and 44 percent, or 119 million ...
1:33 pm
Mon January 5, 2015

Responsive Graphics In Core Publisher With Pym.js

Over time, many member stations have created maps, graphics and other projects for their websites that were sized to fit Core Publisher’s fixed-width layout. But with the responsive mobile-only sites, and Core Publisher going to a fully responsive design, these elements either don’t work or won’t resize correctly to the screen. Now you can use Pym.js to iframe responsively-built projects within Core Publisher stories.
NPR One Updates
1:49 pm
Mon November 24, 2014

NPR One Update: Added Help Text and Easier Searching

Over the last few weeks we have made the following updates and improvements to NPR One:

  • Network parents are now denoted by an NPR One logo, making it easy for stations to find and edit NPR One settings

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Core Publisher Update
12:26 pm
Mon November 10, 2014

October Twitter Chat Feed Now on Storify

Thank you to all the stations who joined us for the Twitter Chat last month! We had a great time answering your questions about the new Responsive Web Design in Core Publisher. 

If anyone missed the Twitter Chat or just want to look back on the questions and answers, the feed from the chat is now available on Click the link below to take a look at what we talked about during the chat:

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Core Publisher
12:36 pm
Mon November 3, 2014

Embedding NPR Elections Tumblr Into Core Publisher

Following up on a recent note to outline NPR Election Night coverage from Member Partnership, we wanted to specifically detail how to embed the NPR Politics Tumblr into a Core Publisher post or page.

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SoundExchange Update
11:08 am
Wed October 1, 2014

Revising annual fees for SoundExchange reporting services

Effective January 1, 2015 NPR Digital Services is revising annual fees for SoundExchange reporting services.  NPR Digital Services is the sole reporting service for all stations choosing to have digital music royalty payments covered by the CPB-SoundExchange Webcasting Agreement. Billing will be based on 4th Quarter 2014 reporting stations, and any subsequent reporting stations.

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NPR One Updates
4:53 pm
Fri September 26, 2014

NPR One Release Notes 9/26/14

Below is a detailed list of new features you will be seeing in the app & StationConnect as of today:


  • New builds rolled out for Android v1.1.1.5 and iOS v1.1.1. Users will be reminded to update their app.


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NPR One Updates
4:51 pm
Fri September 12, 2014

NPR One Release Notes 9/12/14

We’re very excited to report that we have released several updates to NPR One since our Soft Launch in July.  Below is a detailed list of new features you will be seeing in the app & StationConnect as of today:


  • Chromecast released 8.26.2014 
  • New builds are rolling out this week for Android v1.1.1.5 and iOS v1.1.1
  • Expanded Content/Suggestions Search - Highly requested enhancement, using the search icon will now allow you to search for more generic keyword terms. 


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Digital Strategy
6:06 pm
Tue July 15, 2014

PMDMC Session Recap: Why Have A Web Site?

If you missed PMDMC, now is your chance to listen to a great discussion about what is important about or why stations should have a web site. For me, this was about opening a discussion around the purpose, service, and goals around web sites as a piece within a digital strategy. Reinforcing the need to use audience data and behavior to inform where and how to invest into developing a web site. It was a pleasure to be on this panel with Kevin, Alex and Karen, and I wanted to say thank you to Greater Media for including me.

Session Summary:

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iTunes Radio
12:42 pm
Tue April 15, 2014

NPR and Member Stations on iTunes Radio

On March 24, 2014, NPR's acting President & CEO Paul Haaga announced a pledge to build a transformative local/national presence in the digital environment, and bring NPR and Member Station content to audiences however they choose to listen. Following an approval by the NPR Board of Directors, NPR became the first provider of news/talk content on iTunes Radio.

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