Coming soon: Chartbeat Publishing, the best-in-class, real-time dashboard for your site

May 20, 2016

Chartbeat Publishing view of a story

What's happening on your website right this second? How many people are there and what are they doing? Are there things you should know right now that could inform what stories you publish or where you invest more time?

When it comes to real-time analytics on your website, Chartbeat is the industry leader. Today we're excited to announce that on June 1, we're upgrading all member stations to the premium version of this amazing tool, called Chartbeat Publishing. We were able to negotiate a deal for this more expensive version that all stations can take advantage of at no additional cost beyond your existing DS fee.

If you already use the basic version of Chartbeat, you know that it provides a friendly (and addictive) view of what's popular on your site, how much time people are spending on each page, and where people are coming from. 

"Outstanding! I'm very keen to have an 'engaged' metric that we don't have to concoct ourselves and Chartbeat seems a great place to start." - Colleen Wilson, KQED

Chartbeat Publishing adds the following:

  • More options for seeing the data (e.g., sorting by engaged time)
  • New metrics such as recirculation rate and conversion/return rate by referrer
  • Views for new vs returning vs loyal users
  • Daily and weekly reports
  • Heads-up display so you can visually scan where people are clicking
  • Chartbeat mobile app
  • Real-time API

Starting June 1, your existing login will take you directly to the updated dashboard.

​In June, look for a training webinar on how you can get the most out of this valuable tool. 

If you don't use Chartbeat yet but would like to, email us at analytics@ds.npr.org so we can set you up!

Chartbeat Publishing heads-up display