Core Publisher Knowledge Base
Getting Started: Logging in & Creating Users
How do I create a new user?
To create a new user, go to your website URL/admin/people and click on the Add user button. Complete the user form and hit save. For more information, see here.
How do I delete a user on my site?
There are multiple ways to remove a user from your site. You can either block a user, disable their account, or delete the user and their content. For more information, see here.
Creating & Managing People
What is a Person in Core Publisher and how do I create one?
The Person content type contains biographical information about writers, reporters, staff, etc. at your station. You should create a Person for each staff person, host and content contributor at your station. For information on how to create a Person, see here.
How do I delete a Person from my site?
To delete a Person from your site, edit on the edit tab on the Person page that you want to delete. Scroll down and click on the delete option.
What is the difference between a Person and a User?
Think of a user as the log in information required to access the site, while a Person is someone’s bio and image, which links to any content that they create on your site.
Where do People “live” on my site?
Your published Core Publisher People show up in two main areas of your site: on your People Page and in your People block. For more information on how to manage both, see here.
Creating & Managing Pages
What is a Page in Core Publisher and how do I create one?
Pages are meant for areas of your site that are static, like an “About Us” page. They are designed for areas of your site that do not have content dynamically flowing into them. For information on how to create a Page, see here.
How do I edit a Page on my site?
When you are logged in to Core Publisher, you will see View and Edit tabs for each piece of content. Go to the Page that you want to edit and select the Edit tab. Once you have made your changes, re-save the Page.
How do I delete a Page from my site?
To delete a Page from your site, edit on the edit tab on the Page that you want to delete. Scroll down and click on the delete option.
Setting up Navigation - the Flexi-Menu & Flexi-Footer
How do I add links to, or edit, my Flexi-Menu?
You may need to occasionally update your Flexi-Menu to reflect changes in your digital strategy, or site links. For information on how manage your Flexi-Menu, see here.
Note: Once you have finalized your changes to your main navigation, make sure to send a request to have us manually update your Events page navigation.
How do I add links to, or edit, my Flexi-Footer?
You may need to occasionally update your Flexi-Footer to reflect changes in your digital strategy, or site links. For information on how manage your Flexi-Footer, see here.
Note: Once you have finalized your changes to your footer, make sure to send a request to have us manually update your Events page footer.
Creating & Managing Programs
How do I create a Program in Core Publisher?
If you want your Program to appear in your program grid, make sure to create it in Composer before following these steps to create the Program in Core Publisher.
How do I add a podcast to my podcast list?
To create and manage podcasts in Core Publisher be sure to follow these steps.
Creating & Managing Posts
How do I create a Post in Core Publisher?
For best practices on creating a Post, please see our manual. For basic instructions on how to create a post, see here.
Are there specific requirements for audio that will be added to posts?
Yes. To ensure that the audio that you are adding to posts can be successfully ingested into the NPR Story API, there are very specific file encoding specs. All audio must be uploaded as mp3 files no larger than 75Mb with a 44.1kHz sampling rate. All files must be either 64 kbps mono or 128 kbps joint stereo. Also, special characters and spaces are not allowed in filenames.
How do I schedule a post to publish in the future?
To schedule a post, click into the Schedule field, located under Save and Preview options. This will trigger a calendar to appear. Select the date that you want your post to publish on, then enter the time in military HH:MM:SS format. You will notice that the green Publish button is now a gold Schedule button. Click on this button to schedule your post.
Note: You cannot schedule NPR content. Scheduling is specifically for local content only.
Is there a way to see all of my scheduled posts before they publish?
Scheduled posts will listed in the Scheduled tab, where they can be edited before publishing. To navigate to your scheduled posts to edit them:
- Select Find Content from your top admin menu.
- Select the Scheduled tab.
- Click on the edit link of the post that you want to edit.
Is there a way to save a draft of a post that I am working on?
To ensure that your posts are retrievable in case you forget or do not get a chance to save your work, Core Publisher automatically saves drafts of your posts every few minutes. However, if you want to save a draft of a post at any time, you can click on the Save button, located under the green Publish button on the right rail of the post form.
Once I have saved a draft, how do I access it?
All drafts, including those auto-saved by the post form, are saved to a list under the Drafts tab in your Content admin section. To navigate to your saved drafts to edit them:
- Select Find Content from your top admin menu.
- Select the Drafts tab.
- Click on the title of the post that you want to edit.
Is there a way to set the publish date of a post to a date in the past?
Yes! To set the publish date of your post to a date in the past, click on the Authoring information tab at the bottom of the Post form. Then, in the Authored on field, enter the date and time that you wanted your post to publish in YYYY-MM-DD HH:MM:SS format.
Is there a way to add a video to a Post?
It is very easy to add videos from YouTube, Vimeo and Cove to your posts. Simply choose the video that you want to add to your page and copy the URL (not the Embed code). Use your “partner” Cove links to have PBS videos show up with your station’s branding. Then paste the URL into your page or post body where you want it to display.
Is there a way to allow comments on my posts, and manage those comments?
Core Publisher uses the Disqus tool to allow commenting on your posts. For more information, see this post.
Is there a way to remove a post from the Most Active Stories block in my right rail/site column?
Absolutely! Please follow these steps to remove a post from the Most Active Stories block.
Why can't I change the headline of a post that I pulled from the NPR API?
To ensure that you receive the most up-to-date version of a post pulled from the API, you cannot edit the title. Please see this post for more information.
How do I create a good Headline for my Post?
Follow these steps to create a good headline.
How should I use Tags in my Posts?
Click here for a few tips for effectively using tags.
Creating & Webclips
What is a Webclip in Core Publisher?
Sometimes, you or your news staff may come across an article from another source (like Facebook, Twitter or word of mouth) that you want to highlight on your Core Publisher site. Instead of creating a post with a link to the article, you can create a Web Clip, which allows you to not only highlight external content, but also add lead-in text.
How do I create a Webclip?
Once you have a link to share via Webclip, follow these steps to create and publish it on your site.
Why am I seeing error messages when trying to create my Webclip?
There are two main reasons that you may be seeing errors when trying to create a Webclip:
- The website that you are trying to share from does not allow sharing through embedly. Perhaps the normally charge money for access to their content, or they limit the amount of views before asking for a subscription.
- The code for the page that you are trying share is arranged in a way that the teaser exceeds the limits set by the Webclip tool.
Creating Topic Pages
What is a Topic Page in Core Publisher?
A Topic Page (sometimes just referred to as a Topic) is a way to gather posts on a specific subject into one page using tags. Topic Pages are especially useful for creating content hub pages, as you can include a custom image and title to the page.
How do I create a Topic Page?
Before you start creating your Topic Page, make sure that you have created all of the tags that you will need. Then, follow these steps to create your Topic.
Creating & Managing Categories and Tags
How do I create a Category?
Unlike Tags, Categories are only created when you do so manually. Follow these steps to create a new Category.
How do I edit a Category?
To edit a Category, simply select the Manage Categories option from your top site toolbar when logged in. Click on the edit option for the Category that you want to make changes to.
How do I create a Tag?
When you add a new Tag to a post, it is automatically added to your list of tags. You can also manually create Tags in the same way that you can create Categories. Follow these steps to create a new Tag.
How do I edit a Tag?
To edit a Tag, simply select the Manage Tags option from your top site toolbar when logged in. Click on the edit option for the Tag that you want to make changes to. Make sure you save your changes.
Is there a way to merge multiple Categories or Tags?
Yes. You can easily merge multiple terms at either the Manage Tags or Categories link. Follow these steps to merge terms.
What is the difference between a Category and a Tag?
While Tags and Categories are both used to organize and classify your content, they play very different roles on your site. See here for more information.
Displaying Content Using TableQueues -- Skyboxes, Sticky Strip, Featured Content & Lead Stories
What are the differences between those different blocks?
The Sticky Strip, Featured Content, Skyboxes and Lead Stories blocks can all be used to display content on your site. However, not all content can be added to each block. See here for specifics.
Can I use any of the content display queues with the River of News homepage layout?
Absolutely! You can use those queue blocks with either homepage layout.
Where can I go to see a list of all tablequeues to edit them?
To access a list of all of your tablequeues, select the Manage Queues option from your topic grey-and-black site toolbar.
Creating & Managing Ads in Core Publisher
How are ads created in Core Publisher?
You can manually create a manage your ads using DoubleClick for Publishers.
How do I set up ads for my mobile Core Publisher site?
See our slides about setting up mobile ads for some basic tips.
Working with Core Publisher
How can I learn about new Core Publisher features?
There are currently two ways to keep up to date with new Core Publisher features. Please see this post for more info.
I have an idea for a new feature for Core Publisher! How can I share it with you?
We love getting your feedback and ideas. Please submit all feature requests through our support form so that we can track them and get back to you!
Is there a way to talk with other Core Publisher users to get and share ideas?
Absolutely! Visit our Q&A Cafe to talk with Core Publisher users at other stations.
This FAQ didn’t help at all! Is there someone that I can contact for assistance?
If you still have questions or need help, please submit them through our support form.