Analytics Updates

Chartbeat

We're very happy to announce that stations using our Analytics Service now have access to the powerful Chartbeat and Google Analytics Premium at no extra cost.

Chartbeat's real-time dashboard

If you haven't used Chartbeat yet, you're going to love it. Here's what Nathan Bernier at KUTNews.org says about it:

“After spending years working in radio where the only real audience feedback we would get is a ratings book every three months, Chartbeat has given us a fresh insight on how our audience reacts to the news on a story-by-story basis. And it does it in real time.”

(Re)Introduction to Webcast Metrics

Apr 2, 2012

Later this month Arbitron and Edison Research will release their annual Infinite Dial study, in which they find that the weekly usage of Internet radio (which includes online streams of terrestrial broadcasts) among Americans 12 and over increased by more than 30% from 2011 to 2012. It's the biggest increase since they started tracking that statistic in 1998, which begs the question: Do you know how many people listen to your station's stream(s)?

Are you interested in getting started with Google Analytics, but not sure where to begin?  Using GA, but still have questions about your implementation?  Well, you aren’t alone.  In our recent webinar we covered everything from how to set up your account to how to start customizing with advanced tracking.   

The detailed 1 hour presentation includes:

Introduction to Webcast Metrics

Mar 12, 2012

Last week NPR Digital Services officially added Triton Digital's Webcast Metrics service to our suite of analytics offerings. A webinar was held to introduce the service to NPR member stations and to answer questions. Needless to say, a good time was had by all!

As promised, here's the full video of the presentation and discussion:

Summary of Arbitron's Total Audience Measurement

Jan 23, 2012

As NPR and Public Radio content becomes increasingly accessible on more platforms, each release of Arbitron’s broadcast ratings is met with more skepticism.  Any ratings decline or lack of growth is often attributed to people shifting their listening from broadcast to digital.

Background on Arbitron's Total Audience Measurement

Jan 23, 2012
Creative Commons/<a href="http://www.flickr.com/photos/miiitch/5088399868/">Flickr</a>

Arbitron's Total Audience Measurement service aims to measure listening to all forms of audio, across all platforms.

Photo by Leo Reynolds

Web analytics is one of those things that everyone agrees is important, but no one has enough time for.

We all agree that measuring the performance of our station site is valuable, so we can see what's working and where we should be investing in improvements. But let's face it: Looking at raw Google Analytics data is overwhelming, time-consuming, and sometimes not very actionable.

We're here to help with this challenge. We're putting the finishing touches on a new Analytics Service and growing a team that will be dedicated to helping you answer these important questions:

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